Information - Tickets
Ticket information July 2021
As of Juli 1, 2021, we will be using Stager’s online ticket system. This company originated from the Rotterdam cultural sector. You can continue to buy your tickets on the Cultuurpodium Boerderij website via the ticket button at the concert of your choice. A tab will open automatically on our easy to use and well-organized Stager ticket shop. There’s no need to exchange tickets already purchased through Ticketmaster; they will remain valid.
Many answers can be found on the Stager website under the FAQ (and answers) header for ticket buyers.
Is the answer to your question not listed? Please contact Stager via their contact form.
ILLEGAL PRE-SALE ADDRESSES
Please note! Nowadays there are many websites that illegally sell tickets for de Boerderij. These tickets are often much more expensive than the original asking price. In addition, tickets sold this way may be counterfeit. NEVER buy your tickets through these kind of websites and always check whether the presale address is an official one.
PHYSICAL SALES POINT
When a concert takes place at Cultuurpodium Boerderij at the CreativeColors Stage, it is possible to buy tickets for future concerts at our box office (from 7:30 pm). Unfortunately it is not possible to pay with the podium gift card. If a concert is not completely sold out, it is also possible to buy tickets at the box office on the night of the show.
I PURCHASED TICKETS THROUGH TICKETMASTER, BUT THE CONCERT HAS BEEN MOVED OR CANCELLED. WHAT SHOULD I DO?
Until recently, we used the services of Ticketmaster. Tickets for canceled concerts purchased through Ticketmaster can be returned through Ticketmaster Nederland. Tickets for a rescheduled concert remain valid for the new date. If you cannot/do not want to be present on the new date, you can return tickets online up to 4 weeks after the announcement of the new date (unless otherwise indicated) via Ticketmaster.
To return e-tickets, fill in the contact form on the Ticketmaster website, stating the order number of the tickets. (The order number is printed on the tickets). Ticketmaster will refund the ticket price including service charges to the account number used to pay for the tickets, or credit your credit card. The contact form can be found here.
For Ticketmaster’s general terms and conditions of sale, visit the Ticketmaster website.
CAN I RETURN TICKETS PURCHASED THROUGH STAGER?
Unfortunately, there is no possibility to take out cancellation insurance via Stager. This means that it is not possible to cancel or return purchased tickets. This is only possible when Cultuurpodium Boerderij is forced to reschedule or cancel concerts.
Did you buy tickets through the Stager ticket shop and are you unable to attend the concert of your choice due to circumstances? That is of course very regrettable, but fortunately there is a possibility to offer your tickets for sale via Ticketswap. TicketSwap is safe. Tickets and sellers on this platform are checked based on several criteria. This prevents ticket fraud. More information can be found at the website of Ticketswap.
Cultuurpodium Boerderij has the right to move or cancel a show. In the event of cancellation and in the event that you indicate that you are unable to attend on this day within 4 weeks after the announcement of the new date, we will refund the ticket including service costs as soon as possible.